Fleet Technical Support – UAE National Graduate Programme – UAE Nationals Onl in Dubai, United Arab Emirates

Job Purpose
The role holder is accountable for proactively supporting the respective Fleet Chief Pilot providing data for analytical reports to support day of operations to ensure the professional standards of the fleet, pilots, operational safety and performance are maintained at all times. The incumbent is accountable for the update of Fleet specific policies and procedures in line with GCAA regulations, corporate policies and procedures.

Job Outline:
– Consolidate data obtained from various reports on pilot behaviours and performance trends and report to the respective Chief Pilot for necessary action.
– Provide support in maintaining pilot operational related manuals and ensure changes are implemented and communicated to those impacted.
– Monitor, record and action Pilot Special Reports as appropriate in an orderly and timely manner and provide detailed reports on trends observed.
– Provide accurate detailed analysis and submit in the form of a report to the Chief Pilot to support the preparation of meetings with Flight Safety on crew safety related incidents.
– In collaboration with Flight Training report on pilot training performance to enable detailed discussions during Performance Review Board (PRB) meetings.
– Liaise with Flight Crew Management to collate pilot performance, attendance and training data to support command upgrade interviews, informal investigations and formal hearings.
– Activate Peer Support, Mentors and Coaching as appropriate and monitor through timely progress reports.
– As focal point of contact for pilot support, career development discussions, and welfare cases to ensure the Chief Pilot receives a detailed account of individual cases, and the respective support teams activated.
– Liaise with Flight Operations Support and Flight Operations Performance to obtain detailed reports of pilot routing, performance, limitations, planning, weather, airports to initiate support and oversight by the Chief Pilot.
– Support the Chief Pilot with ad-hoc Fleet specific projects as and when required.

Qualifications & Experience
Bachelor Degree holder
GPA: 3.0+
ILETS: 6 and above or EMSAT English 1400 or TOEFL 550
UAE Nationality (Passport & Khulasat Al Qaid)
Age between 21 – 26

Knowledge/skills:
– Strong interpersonal and administration skills.
– Competent IT skills (MS Office, Power BI) with a strong focus on data analysis.
– A good understanding and prior experience in Flight Operations and/or with crew would be an advantage.

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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